{"title":"Chat Start","description":"Measures when a user initiates a new conversation via a live (or programatic) chat mechanism.","type":"object","allOf":[{"properties":{"event":{"title":"Event Name","const":"chat_start"}},"required":["event"]},{"title":"Chat Properties","description":"These properties to all `chat_*` events.","type":"object","definitions":{"conversation_id":{"type":"string","title":"Conversation ID","description":"A unique identifier for the conversation.","example":"1234567890"},"agent_type":{"type":"string","title":"Agent Type","description":"The type of agent that the user is chatting with. This is typically a human or a bot.","example":"human"},"provider":{"$ref":"..\/$generic.json#\/definitions\/provider","example":"drift"}},"required":[]}]}