Event Reference (v1) / Chat Events

Chat Complete chat_complete

Measures when a user completes a conversation via a live (or programatic) chat mechanism.

  • Name
    Event Name Required
    Value
    event: chat_complete

Chat Properties

These properties to all chat_* events.

  • Name
    Conversation ID Optional
    Type
    conversation_id: string
    Description

    A unique identifier for the conversation.

    E.g.
    1234567890
  • Name
    Agent Type Optional
    Type
    agent_type: string
    Description

    The type of agent that the user is chatting with. This is typically a human or a bot.

    E.g.
    human
  • Name
    Optional
    E.g.
    drift

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